Privacy Policy

Last Updated: January 15, 2025

1. Introduction

Welcome to civimatrix.org ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at civimatrix.org and use our fitness services designed for people over 40.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

This information may include:

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us:

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

3. How We Use Your Information

We use the collected information for various purposes, including:

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

5. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including:

These providers have access only to the information necessary to perform their functions and are contractually obligated to maintain confidentiality.

5.2 Legal Requirements

We may disclose your information when required by law or in response to:

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

When personal information is no longer needed, we securely delete or anonymize it.

8. Your Rights and Choices

8.1 Access and Correction

You have the right to access, update, or correct your personal information. You can do this by logging into your account or contacting us directly.

8.2 Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

8.3 Deletion

You may request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, dispute resolution).

8.4 Marketing Communications

You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any promotional email or by contacting us. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or services.

8.5 Cookie Management

You can manage cookie preferences through our cookie banner or your browser settings. You can choose to accept all cookies, reject non-essential cookies, or customize your preferences.

8.6 Do Not Track

Some browsers include a "Do Not Track" feature. Our website does not currently respond to Do Not Track signals, but you can control tracking through cookie settings.

9. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of these external sites.

10. Children's Privacy

Our services are designed for adults aged 40 and over. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information when it is transferred internationally, including:

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

To exercise these rights, please contact us using the information provided below. We will verify your identity before processing your request.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

14. Contact Information

civimatrix.org

Address: 9/25 Aubree Dell Millsview, SA 2649, Poland

Phone: +2399166149

Email: [email protected]

Registration Number: 72437827

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information above. We will respond to your inquiry within a reasonable timeframe.

15. Data Protection Officer

For users in the EEA, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable data protection laws. You can also contact our Data Protection Officer at: [email protected]

16. Consent

By using our website and services, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our services.